Privacy Policy

1. Introduction

MoneyTree Partners ("we," "our," or "us") operates the https://mtp.homes website. This Privacy Policy explains how we collect, use, and share personal information about you and your rights with respect to this information.

By using our Service, you agree to the collection and use of information in accordance with this policy. MoneyTree Partners is committed to protecting your privacy and ensuring the security of your personal data when you visit our website, use our services, or interact with us through SMS communications.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Subscribe to receive SMS notifications
• Communicate with us via email or phone

This information may include: name, email address, phone number, property address, and other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services, including property offers
• Send SMS notifications regarding updates, appointments, and service-related communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent or illegal activities

4. SMS Communication

By providing your phone number and consenting to receive SMS messages from MoneyTree Partners:

• You agree to receive text messages regarding updates, notifications, and service-related communications
• Message frequency may vary
• Message and data rates may apply depending on your mobile carrier and plan
• You can opt out at any time by texting STOP to any message you receive from us
• For assistance, text HELP or contact us directly
• Your consent is not a condition of purchase

We will never sell or share your phone number with third parties for their marketing purposes.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., SMS service providers, email services, hosting providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement robust data security measures to ensure the protection of your personal information:

• Access Control: Access to sensitive data is restricted to authorized personnel only, using role-based permissions and multi-factor authentication for enhanced security
• Encryption: All data is encrypted during transmission and storage to prevent unauthorized access
• Physical Security: Physical documents are secured in locked storage, while digital data is stored on encrypted servers protected by firewalls and intrusion detection systems
• Regular Audits: Security audits and vulnerability assessments are conducted regularly to identify and address potential risks
• Data Backups: Routine backups are performed and stored securely to enable recovery in case of data loss
• Employee Training: Staff receive training on data protection policies, safe handling of sensitive information, and recognizing cybersecurity threats
• Incident Response: We maintain a clear incident response plan to swiftly address any data breaches, ensuring containment, notification, and remediation

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security. These measures uphold the confidentiality, integrity, and availability of your information.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or California, you have certain data protection rights. MoneyTree Partners aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data. Whenever possible, you can access your data directly within your account settings
• The right to rectification: You have the right to have your information rectified if that information is inaccurate or incomplete
• The right to erasure: You have the right to request deletion of your personal data under certain conditions
• The right to object: You have the right to object to our processing of your Personal Data
• The right to restriction: You have the right to request that we restrict the processing of your personal information under certain conditions
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format
• The right to withdraw consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information. This includes opting out of SMS communications

Please note that we may ask you to verify your identity before responding to such requests. If you are unable to perform these actions yourself, please contact us to assist you.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA) or the California Attorney General's office.

8. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes SMS service providers, email services, hosting providers, and payment processors.

9. Analytics and Tracking

We may use third-party Service Providers to monitor and analyze the use of our Service:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Behavioral Remarketing

MoneyTree Partners uses remarketing services to advertise on third-party websites to you after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service. This helps us show you relevant advertisements across the internet.

11. Payments

We may provide payment processing services through third-party payment processors. When you make payments through our Service, your payment information is collected and processed by these third-party processors. We do not store or collect your payment card details directly. These third parties have access to your Personal Data only to perform payment processing tasks and are obligated not to disclose or use it for any other purpose.

12. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

14. SMS Communication and Consent

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your phone number will only be used for:

• Sending you updates about your property offer or transaction
• Providing appointment reminders and confirmations
• Sharing service-related notifications
• Communicating important account information

For more details about SMS communications, please review our Terms and Conditions.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: